Toyworks

Many types of products

Convenient for you to purchase in bulk

ORDERING FROM US

Toy wholesale purchase and delivery can be stressful and time-consuming. When one is unfamiliar with the transaction process, importing for children’s items can be confusing. Here are a few simple steps to ordering our products.

NO.1

Make a product order plan. (1-3days)

Before ordering you can send us the type of children’s products you want and one of our account managers will contact you to follow up on your order and provide details. If you don’t know what you need, you can ask us for a catalog and choose your favorite style from the catalog.

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NO.2

China Toys Market Visit (IF NEEDED)

The China Toy Market is an excellent location for sourcing managers to view additional products. If you intend to visit the Chinese toy markets (YIWU TOYS MARKET and SHANTOU TOYS MARKET) to check samples or conduct market research. We offer a one-stop service to make your trip easier (hotel, airport pickup, translation, etc.).

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NO.3

Production & QC (7-20days)

Once you confirm the item order, we’ll start to follow up to make sure you receive quality and design that meet your expectations. If you order a product that is in stock, the goods can be delivered in 3-7 days. If you need our factory to produce, it usually takes about 20 days to produce. During this period, we will strictly control the quality of your order.

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NO.4

Shipping (7-30days)

You can provide your international shipping address and we will choose the best shipping method for you. For example, if you choose air shipping, it only takes 7-15 days, while sea shipping takes about 30 days.

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NO.5

After Sales Service

Our service will continue even after you receive our goods. If you have any issues with the sales process, please contact us. Our team is always available and responsive, and most importantly, we are enthusiastic about what we do, so you can contact us with confidence and satisfaction.

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  • How is the minimum order quantity?

    The minimum order quantities (MOQ) vary by product. Generally, the starting quantity for each product ranges from 24 to 200 pieces, depending on the packaging requirements. The specific MOQ is determined based on the product type and packing configurations.

  • Can products be customized?

    Yes. We have a professional R&D team and can customize according to your specific requirements, such as size, function, packaging, etc. The minimum order quantity is usually 1,000. The customization process is to communicate the needs first, provide design solutions, confirm the samples, and then arrange production.

  • Can you ship directly to the Amazon warehouse if I am an Amazon seller?

    We have a corresponding Amazon seller service; Amazon requires 100% defect-free products, and we can provide 100% product inspection service. If you need us to ship directly to an Amazon FBA warehouse, we have a shipping partner with whom we can negotiate very low rates.

  • How long is the shipping time?

    Sea freight generally takes 30-45 days, and air freight takes 7-15 days. The specific transportation time is affected by factors such as destination, mode of transportation, customs clearance, etc. We will provide logistics tracking information in time after shipment so that you can understand the transportation status of the goods.

  • Are there any hidden fees?

    No, the quotation we provide includes the product price and standard packaging costs, but it does not cover transportation, insurance, or any special customization fees. We will discuss all costs in detail with you and confirm everything before the order is placed.

  • How to contact after-sales service if you encounter any problems?

    You can contact our after-sales team at any time through the customer service email, phone or online customer service system on the website. We will respond within 2 working days and assist in solving the problem.